It is always interesting when a new casino site comes up with fresh ideas aimed at optimizing the gaming experience of players. This is why CoinSaga, a Curacao licensed offering, has emerged as one of the fast-rising platforms in the casino industry. The website jointly owned by NewLinetec B.V. and Trinitydigi Ltd focuses on creating an intuitive and customer-centric platform where players can access all of their favorite casino games. More importantly, it implements the tools required to fund accounts and play games with cryptocurrencies.
In this guide, I will be exploring the core functionalities of CoinSaga and highlighting its weaknesses if there are any.
What is CoinSaga?
CoinSaga is a new generation casino website designed by players for players, according to the creators. The goal is to create an environment where casino players can enjoy fair and high-quality gaming services. As such it comes as no surprise that the team has opted for a crypto-enabled system that not only allows users to wager with digital assets but also provides the tools required to implement provably fair games. For those unfamiliar with the term “provably fair”, it means that the outcomes of such games are verifiable, thanks to the incorporation of blockchain technology.
The idea is to create a transparent gaming template that lets users confirm that no one can influence the games, not even CoinSaga. To achieve this, CoinSaga has incorporated games that are verifiable on the blockchain. In addition to this, it has integrated games from third-party solutions just so that users can pick from an array of options. While this is a given, CoinSaga’s game library is not as vast as those of established online casinos since it only just launched in 2021. However, from all indications, the team is working on expanding its offerings so that users can access a wide array of games.
While the gaming option on CoinSaga is still a work in progress, it has achieved success as a result of the seamlessness of its website’s design and the vast array of bonuses and promotions available to users. The website utilizes a simple design and yet showcases the sort of sophistication associated with a professional casino offering. More importantly, it has solidified itself as a customer-centric solution by creating a mouth-watering loyalty reward system. Another thing I find impressive about CoinSaga is its approach to customer support. The platform seems to have figured out a way to resolve complaints in record time.
What are the features of CoinSaga?
As stated above, CoinSaga comes with certain perks that have since elevated its status in the casino world. Below are some of the features that set CoinSaga apart.
User interface design
CoinSaga is very much interested in establishing a seamless ecosystem that users can navigate easily. This is why a lot of emphases has been placed on the usability of the website. As such, simplicity and aesthetics were presumably the central themes that birthed this website. For instance, instead of going for the traditional horizontal menu bar, the creator opted for a vertical design that can be hidden. You will agree that this design is appropriate for mobile devices. In other words, it is safe to say that the CoinSaga site has been optimized for mobile use.
On the main menu of this site, you will find links to the core sections featured on CoinSaga. From here, you can access the core game categories available on the website, promotions page, the site’s blog, and the help center. Just below the list of the main menus, there are additional links to bonus terms, privacy settings, and terms of service. If you continue to scroll down, you will find the language settings. At the time of writing, it is possible to switch between four languages, including English, Russian, Chinese, and Japanese.
It also helps that each page comes with an explainer that answers some of the questions that users may have about related concepts and processes. For instance, the Live Casino page on CoinSaga has a live casino-focused blog or FAQ section tucked at the bottom of the page. The same applies to all other game categories found on the website.
More importantly, CoinSaga has done enough to ensure that its game graphics are top-notch. Hence, users are not just offered a seamless platform but they also get to enjoy a premium gaming experience.
Although CoinSaga is still building its catalog of casino games, this does not mean that the existing list of games is below par. The game library is divided into two major groups – Live Casino and Casino. The live casino sedition is further divided into 5 subgroups, including live poker, live roulette, live baccarat, live blackjack, and game shows. On the other hand, the casino section features table games, slots, and provably fair games. In total, there are 5 provably fair games on CoinSaga, including Magic Wheel, More or Less, Bomb Squad, Red Queen, and Thimbles.
Like most online casinos, CoinSaga seems to prioritize the slots game category as there are over 2,000 video slots available on the website. All in all, CoinSaga features the games of several prominent casino software providers. Some of the prominent ones are Evolution Gaming, Microgaming, BetSoft, NetEnt, Nolimit City, EvoPlay, Blueprint Gaming, Thunderkick, Evoplay Entertainment, Pragmatic Play, GameArt, and Tom Horn Enterprise.
Supported payment methods
Even though CoinSaga supports crypto deposits and withdrawals, it also allows users to process payments with fiat currencies. That said, the traditional fiat payment policy for CoinSaga is not as straightforward as you would expect. This is because your jurisdiction determines the type of fiat payment channel you can access. The supported fiat channels are:
- Visa and Mastercard
- Siru Mobile
- Bank transfer
That said, CoinSaga accepts 9 fiat currencies. They are:
- Euro (EUR)
- Australian Dollar (AUD)
- United States Dollar (USD)
- New Zealand Dollar (NZD)
- Polish Zloty (PLN)
- Norwegian Krone (NOK)
- Russian Ruble (RUB)
- Canadian Dollar (CAD)
In addition to these fiat channels, players can also process payment and wager with cryptocurrencies. The supported digital assets are Bitcoin, Litecoin, Dogecoin, Ethereum, and Ripple.
Deposit and withdrawal
As mentioned earlier, users’ locations determine the type of deposit and withdrawal methods that they can access. According to the terms and conditions of CoinSaga, the minimum withdrawal limit is 0.2mBTC / EUR20 / AUD20 / NZD20 / USD20 / CAD20 / PLN70 / RUB1000 . JPY2000 / 150NOK.
Bonuses and promotions
As part of its plans to retain customers, CoinSaga has implemented a massive player reward system anchored by mouthwatering bonuses and promotions. The first set of bonuses that new players are likely going to enjoy falls under the welcome package. Under this package, a player is eligible to receive bonuses for each of his first 3 deposits on the platform. Below is a background of CoinSaga’s welcome package:
- 1st deposit bonus: 100% up to 1BTC €/$1000 + 210 Free Spins
- 2nd deposit bonus: 100% up to 1BTC €/$500
- 3rd deposit bonus: 100% up to 1BTC $/€1000 + 50 Free Spins
In addition to the welcome package, the casino introduces promotions regularly. At the time of writing, a Christmas-themed promotion was ongoing. There was another that ran all through the last month of 2021. Called the Winter Reloads, players receive as high as a 60% bonus when they make a deposit.
Then there is CoinSaga's Quest to Glory, which is a promotion where players are ranked based on the volume of bets a player has placed on the website. Players climb up the rankings as they continue to accrue points by playing the games on CoinSaga. The online casino occasionally rewards users with free spins and deposit bonuses depending on their rankings.
As with most online casinos, CoinSaga’s bonuses and promotions come with terms and conditions. Hence, it is advisable to read the fine prints before engaging in any of them.
Although CoinSaga looks to enable a global brand, there are territories where its services are presently prohibited. These countries include Afghanistan, Albania, Bahamas, Barbados, Belarus, Bosnia-Herzegovina, Botswana, Burundi, Cambodia, Central African Rep, China, Congo, the Democratic Republic, Panama, Pakistan, Serbia, Singapore, Somalia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Syria, Trinidad & Tobago, Tunisia, Turkey, Uganda, United Kingdom, USA, Vanuatu, Venezuela, Yemen, Cuba, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Ghana, Guinea, Guinea Bissau, Guyana, Haiti, Hong Kong, Iran, Islamic Republic of Iraq, Israel, Italy, Jamaica, Jordan, Lao People's Democratic Republic, Lebanon, Libya, Mali, Malta, Mauritius, Moldova, Montenegro, Myanmar, Netherlands, Nicaragua, North Korea, and Zimbabwe.
Another aspect where CoinSaga excels is customer support. The online crypto casino has incorporated various means to educate users. For one, the website features a blog and casino/betting glossary where the most complicated processes and concepts have been treated. Likewise, each game section has been anchored with a FAQ section so that visitors and players alike can easily find their footings.
Additionally, the website implements live chat, which makes it possible to reach customer representatives all around the clock. You can as well send in your complaints via email.
What are the pros and cons of CoinSaga?
The pros of CoinSaga
CoinSaga accepts both crypto and fiat currencies
In its attempt to appeal to a broader audience, CoinSaga has opted to combine fiat and crypto payment channels.
It offers an ever-evolving player reward scheme
Apart from the bonus offered to first-time depositors, CoinSaga runs a dynamic reward scheme to ensure that loyal players receive bonuses regularly.
CoinSaga offers brilliant customer support
With several educational tools and material made available on the website, CoinSaga’s users are spoiled for choice when it comes to customer support. More importantly, the website provides live chat so that players can always get help 24/7.
The cons of CoinSaga
The platform is relatively new
Launched in 2021, CoinSaga lacks the level of experience associated with the more established crypto casino solutions. While this is a given, there are reasons to believe that it has what it takes to go all the way.