There are several platforms out there trying to enable a flexible ecosystem where players and bettors can access all the services they need in an online casino. This means that they have to incorporate all of the components that would make them an all-in-all platform for betting and gambling online. In essence, they have to be good at everything.
Since this casino business model is a tall order, most platforms operating an all-encompassing casino framework often fail to impress. However, this seems not to be the case with Mystake.com casino. Although the website operates an inclusive casino business, Mystake has found a way to excel in each of the gambling categories it offers.
In this guide, we will take a look at what Mystake does differently, why it is fast becoming a prominent online casino, and some of its downsides.
What is MyStake?
Licensed and registered in Curacao, Mystake describes itself as an online casino professionally designed to reinvent gambling experience and expand gambling potential. As such, the goal is to create an enabling ecosystem where users can access all of their favorite games and gambling services. More specifically, the website is an all-in-all platform that provides a sportsbook and a casino section. With this, you can enjoy all of the sports betting and casino services you need on a single website. While this is not a new feat, what impresses us is how effortless Mystake has managed to combine these two gambling categories. Unlike many of the online casinos out there with a similar business model. Mystake has found a working formula that lets it excel on both fronts.
So whether it is sports betting or casino games you are interested in, you can never go wrong with Mystake since both categories are fully loaded with a wide variety of gambling options. That is not all. The website also boasts a long list of bonuses and promotions specially designed to reward loyal and new users.
Notably, the site supports multiple currencies, including cryptocurrencies. This implementation gives credence to Mystake’s global status. Another notable component of Mystake’s operation is its extensive list of payment methods. Also worth mentioning is Mystake's meticulous approach to customer support, which is why it is no surprise that it has a 4.8 stars rating on Trustpilot. It must be said that such a feat is very hard to come by in the online casino world. Hence, it is commendable that Mystake has put everything in place to keep users satisfied with its offerings.
Now that you know the rudimentary of Mystake’s vast gambling ecosystem, it is time to take a deep dive into some of its features.
Game experience and User interface
The first thing we noticed while researching Mystake is its bold design. The dark background gives the website the sort of professional look that we have come to expect of top online casinos. More importantly, the entire interface is well arranged such that it is easy to understand the setup of the website and find what you are looking for. On the home page, you will find a menu bar highlighting all of the gambling categories featured on the website. With just a click, you can navigate to the sports section, the live casino section, the esports page, the virtual sports hub, and so on. Also, you will find the link to the promotions page on this menu bar. All in all, the home page sets the tone for what is to come as it wears a sophisticated look and still feels simple enough to navigate.
Remarkably, Mystake provides custom filtering tools for each of its gaming categories. In essence, when you click any of the menus highlighted earlier, you can filter the game library on each by either entering a keyword in the search bar, selecting a subcategory, restricting the list to certain game providers, and so on. For instance, the casino page comes with subcategories like popular slots, classic slots, jackpot games, and video poker. All you need to do is select any of these options to streamline your search.
Notably, the website supports multiple languages, which makes sense for a platform available globally. The supported languages are Italian, English, German, French, Russian, Swedish, and Finnish. As part of its efforts to deliver a quality user experience, Mystake has optimized its website for mobile devices. You can simply access the website from your device’s browser to enjoy all the features available on the desktop website. Note that there were no mobile apps available at the time of writing this review.
Recall that there are two main gambling categories available on Mystake. The first is the sportsbook, which features a wide variety of sports and sporting events. Here, you can bet on football matches, basketball, tennis, Formula 1, ice hockey, and much more. You can even switch to the Live section of this sportsbook where you can bet on live matches. Moreover, the website offers high betting odds.
On the casino side of the site, you will find a solid library of games listed under different sub-categories like popular slots, classic slots, video poker, table games, and jackpot games. We noticed that the slots category has the largest library of games. Importantly, these games were created by some of the most prominent game providers in the gambling world, including Netwnt, Pragmatic Play, Microgaming, Play’n Go, and BigTime Gaming.
On the live side of the casino section, you will find popular offerings from established game providers like Evolution, Pragmatic Play, Lucky Streak, and Pro Gaming. The section features offerings that fall under the following categories:
- Live roulette
- Live blackjack
- Game shows
- Live poker
- Live baccarat
Interestingly, Mystake also provides betting tools for esports games. Here, you can bet on popular game titles like Counter-Strike, Dota 2, League of Legends, Valorant, Starcraft, Warcraft 3, and Rainbow Six.
You can as well bet on virtual sports as Mystake features exciting virtual games for football, basketball, horse racing, dog racing, and baseball.
Bonuses and promotions
Mystake has one of the most loaded bonuses and promotion packages you will find on an online casino. For one, new casino players are eligible to receive a 150% bonus when their first deposit is between €20 and €200. The welcome bonus drops to 100% when the deposited amount falls between the €200 and €1,000 range. On the other hand, the welcome bonus for sports bettors is set at 100% up to €500. Lastly, there is a special 170% deposit bonus for those funding their account with bitcoin and depositing an amount between €20 and €600. However, note that the maximum bonus amount that can be earned on each deposit is $1,000.
Other exciting bonus packages available on Mystake are the second casino welcome bonus, the 10% crypto cashback, the sport reload bonus, live casino cashback, and much more. Be sure to read the fine print and understand the rules governing each before subscribing to any of these offers as some come with wagering requirements.
For those looking to deposit funds and withdraw winnings with crypto, you may not be required to undergo KYC checks. In other words, adopting crypto payments on Mystake is a viable way to evade unnecessary identity verification processes. All you need to do is submit an email address and create a username/password to start enjoying Mtstake’s services. Conversely, those using conventional payment methods may have to submit extra documents to confirm their identity as well as their preferred payment channel.
As stated earlier, Mystake is a multi-currency online casino. Therefore, it has adopted a wide variety of transactional channels. The supported payment methods are:
- Card payment (Mastercard and Visa)
The minimum deposit and withdrawal limit on Mystake is €20 or the equivalent in other supported currencies. In contrast, the maximum deposit limit depends on the users’ preferred payment method. On the withdrawal side, the maximum amount that can be withdrawn is 7,500 € per week and 15,000 € per month.
Although Mystake runs an online casino available globally, there are locations where its services are restricted. These countries include:
- United States of America
- France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia)
- Dutch West Indies
Also, the availability of some of the featured games depends on the location of the player. For instance, Netent content is restricted in over 40 countries. As such, you need to carefully go through the casino’s terms and conditions before playing any of the games on Mystake.
After exploring the customer support system of Mystake, we concluded that it is above par. You can reach the customer support managers via email or live chat. The availability of both options shows that Mystake is equipped with the system required to quickly respond to complaints. However, more could be done to improve the FAQ section.
What are the pros and cons of Mystake
The pros of Mystake
It offers a wide variety of gambling options
Mystake houses a dynamic gambling platform that seems to meet the needs of players whether they are interested in casino games, sports betting, esports betting, and so on.
Mystake uses a hybrid payment system
Users can decide to make payments or withdraw winnings with either a variety of traditional payment channels or a broad range of crypto networks. The dynamism of this system shows that Mystake is an ideal option for both mainstream and crypto casino players.
It has a loaded bonus package
Unlike most online casinos, there is a lengthy list of bonuses and promotions that users can take advantage of on Mystake.
Mystake offers 24/7 supports
Since the website supports live chat, it is possible to reach the platform's customer support representatives round the clock.
The cons of Mystake
The FAQ section leaves much to be desired
A FAQ page is expected to contain enough information about the core processes and products of a service provider. Sometimes, a well-crafted FAQ page eliminates the need to contact customer support representatives. In the case of Mystake, the FAQ section was not comprehensive enough to answer some of the basic questions that a new user might have about Mystake’s operations and services.