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by Nate Urbas

Crypto Trader, Bitcoin Miner, Holder. To the moon!

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Coinmama Review Guide: Everything You Need to Know (+ FAQs)


Ever tried to buy or sell crypto and felt lost right from the start? Trust me, I hear this from readers all the time. You aren’t alone. Finding a crypto-to-fiat exchange that’s simple, safe, and actually worth your money feels like searching for a needle in a haystack. Does Coinmama live up to the hype, or is it just another confusing option in the crowded marketplace?


The Headaches of Buying and Selling Crypto


Let’s get real. Picking out a platform for crypto transactions can be a total headache. There’s a ton of things to worry about:



  • Fees that keep changing, or seem hidden in the fine print

  • Worrying about scams or even losing your coins to a shady website

  • Trying to figure out the exact steps to buy or sell so you don’t mess up and lose your cash

  • Not knowing if your money will be stuck or if your account is truly secure


Research by Statista found that over 57% of new crypto users fear security risks most when making their first transaction. No wonder so many people just give up before they get started.


How This Guide Will Make Your Life Easier


If you just want clear, honest answers, you’re in the right place. Here’s what’s inside:



  • What Coinmama really offers

  • How much you’ll actually pay (with real numbers)

  • How you use the platform step-by-step

  • Whether it’s truly safe—or just claims to be

  • The most common questions, answered quickly


No jargon, no fluff. Just the facts and experiences that actually matter when your money is on the line.


How We Review (So You Don’t Waste Time)


I don’t just skim the marketing pages. Here’s how I put every crypto exchange, including Coinmama, through its paces:



  • Hands-on testing—I set up accounts, move real money, and see exactly what works (and what doesn’t).

  • User feedback from forums like Reddit and Trustpilot—so you get the big picture, not just my opinion.

  • Side-by-side comparisons—because you deserve to know if there’s something better out there.


Too many sites just regurgitate company FAQs or outdated info. Here, you get what’s really going on—straight up, nothing hidden.


Ready to see if Coinmama is actually easy, safe, and worth your time? Keep reading, because next I’ll explain exactly what Coinmama is and why it stands out from the crowd. Think any other exchange is safer or cheaper? You might be surprised…


What Is Coinmama?


When you’re hunting for a crypto exchange that won’t make your head spin, Coinmama is one name that pops up again and again. At its core, Coinmama is all about making it super easy for anyone—yes, even if you’re just getting your feet wet—to buy and sell big-name cryptocurrencies using regular money from your bank or card. Simplicity and speed are what set the tone here.


Quick Background


Let’s get real for a second. Trust is everything, and Coinmama has some serious history to back it up. Launched back in 2013 (yep, that’s over a decade ago in crypto years), Coinmama operates worldwide and focuses on folks who just want a no-nonsense experience. Whether you’re a total beginner or someone who’s already done a handful of trades, Coinmama is designed to feel like a breath of fresh air compared to the complicated “trading” dashboards out there.



  • Founded: 2013, so you’re not betting on a mystery.

  • Global Reach: Serving users in 190+ countries. It’s rare to find an exchange with that kind of scope, and yes, that means you can use it pretty much anywhere you are.

  • User Focus: No “pro-only” barriers. It’s made to feel approachable for everyone.


“Simplicity is the ultimate sophistication.” That’s a quote from Leonardo da Vinci, but it hits home for Coinmama, too.

Main Features


Here’s what really makes Coinmama a go-to for so many people:



  • Easy signup: You can get started in minutes without jumping through endless hoops. No piles of confusing forms.

  • Quick transactions: Most crypto is sent to your wallet fast. No “pending for 48 hours” nightmares.

  • Supports the coins people actually want: Not just Bitcoin (BTC) and Ethereum (ETH), but Litecoin, Cardano, and other big hitters.

  • Payment variety: Use a credit card, debit card, or bank transfer—you pick what’s easiest for you. According to a Statista survey, an overwhelming 53% of new crypto buyers said having card-buying options made them feel more secure and likely to make a purchase.


How It’s Different from Other Exchanges


Here’s where Coinmama really stands out—unlike the typical exchanges that basically hold your crypto for you (which puts a target on their back), Coinmama never touches your crypto stash. The moment your payment is processed, your coins are shipped right to your personal wallet. This small twist makes a huge difference.



  • No custodial risk: You always hold your own crypto. If an exchange gets hacked, your coins are safe because Coinmama never even had them.

  • Trustless, by design: Coinmama is basically saying, “We don’t want to be your bank—we just want to help you buy or sell.”

  • Peace of mind for every user: This model cuts down on anxiety for both old-timers and first-timers, especially when headlines about stolen crypto are everywhere.


Ever gotten nervous leaving your crypto on an exchange overnight? Coinmama turns that worry into a non-issue—it’s yours, straight away.


This direct-to-wallet approach is why a big chunk of Coinmama users keep coming back. But how simple is it to actually use in practice? If you’re wondering, “What are the exact steps to buy or sell crypto without any hassle?”—stick around. That’s coming up next, and I’ll break it down for you, step by step.


How Does Coinmama Work?


Ever feel like every crypto exchange forces you to jump through hoops just to make a simple trade? That’s what pushed me to really figure out how Coinmama keeps things user-friendly from start to finish. Fast, clean, and honest—that’s the vibe here. Let’s see how it actually works, step by step.


Account Setup & Verification


Nobody enjoys paperwork, but getting set up on Coinmama is about as painless as it gets. You head to their registration page, pick your email and password, and—yes—there’s a Know Your Customer (KYC) check. I’ve noticed most users get through this in 15 minutes or less, sometimes instantly.



  • Upload a photo of your ID or passport (mobile takes clear pics if needed)

  • Take a selfie so they know it’s you (no glam shots required, I promise)

  • Fill in basic details—name, address, DOB


This level of verification isn’t just red tape—there’s solid evidence that top-tier KYC/AML practices reduce fraud and theft across exchanges. Coinmama’s quick process lets you start buying with minimal wait while still protecting your account.


“You can’t build trust in crypto without some proof of who you are—security always matters most.”

Making a Purchase or Sale


Here’s where Coinmama really separates itself. Once you’re verified, buying or selling takes about as long as ordering takeout.



  • Choose your coin (BTC, ETH, or others—they regularly add new options)

  • Pick how much you want to buy or sell—use a simple slider or type an exact amount

  • Drop in your wallet address—unlike a lot of exchanges, your crypto never stays on Coinmama, it goes straight to your own wallet (huge for peace of mind)

  • Select your payment—credit/debit card for instant transfer, or a bank transfer if you prefer lower fees


It’s honestly refreshing. There’s no staring at confusing trading charts or worrying if your order will sit in “processing” forever. You get a live quote and confirm everything before money ever moves.


Receiving Your Crypto (or Fiat)


Here’s the part that made me a believer—after your payment, your crypto gets sent straight to your wallet. No weird delays, no holding crypto hostage. In most of my tests (and from what I see in real user reviews across Reddit and Trustpilot), the coins show up in your wallet just minutes after payment confirmation.



  • Want to sell? You send your crypto, share your bank info, and after a quick check, fiat is on its way to your account. No drawn-out wait or random excuses.

  • Buying? As soon as your payment clears, your chosen coin is winging its way to your wallet address—simple as that.


Ask anyone who’s been burned waiting for slow exchanges—this level of speed and transparency is a rare find. And when you get that “success” email and see your coins land almost instantly, it just feels right. The focus here is convenience and control—your assets, your rules.


But let’s be real: the elephant in the room is always the fees. Smooth trading doesn’t matter if the costs sneak up on you. Want to know what you’ll actually pay for the privilege of that speed? Stick around, because up next I’ll break down Coinmama’s fees and whether those slick, fast transactions are worth the price tag...


Coinmama Fees Explained


Let's talk about something everyone hates—but can’t ignore—when buying or selling crypto: fees. The last thing you want is a nasty surprise eating into your investment. So, what’s the real deal on Coinmama costs? I’ll give you all the facts (no hidden gotchas).


Transaction Fees


Coinmama makes it simple, but you will pay a bit for the convenience and speed. Here’s how their fees shake out:



  • 0.99%–3.90% per transaction, depending on your Loyalty Level (more you use Coinmama, the cheaper it gets)

  • Spread fee: There’s a small markup on the market price to cover volatility—usually less than 2%


For example: Buying $500 worth of Bitcoin at the standard rate could mean paying about $15–$20 total in fees and spread, depending on your payment method and level. It’s not hidden—they show it right before you hit “confirm.”


"Transparency breeds trust, and trust is what every crypto user craves most."

Payment Method Costs


How you pay makes a big difference. If you use credit or debit cards, there’s an extra up to 5% processing fee slapped on by the payment provider—not Coinmama. Bank transfers? Much lower.



  • Credit/Debit card: Fastest, but costs most (great if you need bitcoin NOW, but not if you’re fee-shy)

  • Bank transfer: Slower, but the fee is usually 0% from Coinmama’s side (your bank may add their own)


Got a rewards credit card? That fee might sting, but earning points can ease the pain a bit. Weigh speed against cost—sometimes, paying less just means waiting a bit longer for your coins.


Are There Any Hidden Costs?


This is where Coinmama actually shines. There are no sneaky or “service” fees lurking in the shadows, no fine print nightmares. Everything’s shown before you accept a transaction—so you know what’s coming out of your pocket before you buy or sell. I’ve tested enough exchanges to know that’s not standard in this industry.


People ask, "Is it worth paying a few extra bucks for genuine clarity?" When it comes to crypto, knowing what's happening with your money is priceless. Still, you’re probably wondering—how does all this actually work when you want to put money in or take it out? I’ll share exactly how the deposit and withdrawal process feels, real-world style, in the next part. Ever had to fight to get your money out of an exchange? Trust me, you want to see what happens here…


Withdrawing and Depositing on Coinmama


Let's face it—putting your money into a crypto platform is just half the battle. The real test? Getting your cash out easily, without headaches, and knowing you’re not left hanging. Here’s exactly how things work when you want to deposit or withdraw crypto or fiat with Coinmama—no secrets, no corporate jargon, just the facts that matter if you actually use the service.


How to Sell Bitcoin (and Other Coins)


If you’ve ever felt a knot in your stomach wondering, “Will I actually get my money when I sell my crypto?” you’re not alone. Coinmama’s selling steps are honestly a breath of fresh air:



  • Select the crypto you want to sell (currently, Bitcoin is the main option, but other major currencies keep getting added).

  • Enter your bank details—no weird hoops, just regular info your regular bank needs for a transfer.

  • Send your crypto to the address Coinmama gives you. This isn’t a black hole; you’ll see a status tracker so you know exactly where your transfer stands.

  • Once the crypto hits Coinmama, they process your payout fast. From real-world user reports, funds usually hit your bank in under 24 hours—even faster if you’re using SEPA in Europe or certain bank partners.


To quote a long-time user:


“I was honestly shocked—sold BTC at 9am, had euros in my account before dinner. That’s faster than some local bank wires.”

Can You Link a Bank Account?


Yes, absolutely—and trust me, this makes everything easier. Connecting your bank is now built into the purchase and withdrawal flow.



  • When buying, you just add your bank info if you go the bank transfer route.

  • When selling, the same details are used for your payout. No need to re-enter the same stuff every time.


And before you worry—Coinmama only asks for the details needed for payment, not random access to your bank.


Withdrawal Speed


We all know waiting for funds can feel like an eternity. Here’s the reality with Coinmama:



  • Payouts often start as soon as your crypto arrives and is confirmed. No “pending for days” purgatory.

  • Most transfers (like SEPA or SWIFT) land in your bank within one business day, sometimes even the same day depending on your region.

  • If there’s ever a delay, you’ll see status updates on your dashboard—no more wondering, no crickets from customer support.


Having tested this myself and checked a bunch of community feedback threads, the results are consistent. Fast. Predictable. No holding your funds hostage “just because.”


“Don’t trust the system. Trust yourself, but also know what’s at stake.” — That line hits home, especially in crypto, where control over your cash is everything.

But is your crypto truly safe during this process? What’s happening to your info and your assets while funds are moving? That’s a question I hear all the time. And trust me—you do not want to miss what I’m about to uncover about Coinmama’s security system in the next section. Ready to really lock things down? Let’s get into the nitty-gritty safety checks next.


Security and Account Safety


Let’s keep it real—security is king when it comes to handling your cash and cryptocurrency. There’s nothing worse than waking up to news about another exchange hack, or reading someone’s story about lost funds because a platform fumbled with wallet custody. The trust gap in crypto is real, and to be blunt, I wouldn’t recommend any exchange that can’t answer your basic safety questions without squirming.


“You’re only as secure as the weakest link in your chain—don’t let that be your exchange.”

No Custodial Risk


I love how Coinmama operates from a ‘hands off your crypto’ standpoint. They never hold your digital assets—once you pay, the crypto shoots straight to your own wallet. No leaving it parked in some risky exchange vault. Ask anyone who remembers high-profile collapses (I’m sure names come to mind), and they’ll tell you direct delivery equals peace of mind. If you control the wallet keys, you control your coins. That’s the golden rule.


Account Protection


We can’t ignore standard web risks. Coinmama uses multi-factor authentication (MFA) for logins and withdrawals. That’s more than just a password—think of it like a double-locked door. Even if someone guesses your password, they aren’t getting in without access to your mobile or email. Studies show that enabling MFA can block 99.9% of automated attacks. Plus, they’ve baked in solid privacy settings so your personal details don’t get tossed around.


Compliance and Regulations


Coinmama plays by the rules with KYC (Know Your Customer) and AML (Anti-Money Laundering) laws. You’ll need to check off a quick identity verification before you buy or sell. Some people find that a hassle, but I see it as necessary. A regulated exchange isn’t just jumping through hoops—they’re showing you they’re in business for the long run and protecting customers from shady activity. Coinmama is a registered and legit platform, so you’re never dealing with a mysterious outfit hiding in the shadows.



  • Your crypto never sits on Coinmama: Direct transfer to your wallet lowers your hack risk.

  • MFA is required: Breaks the chain for would-be hackers and phishers.

  • Compliant with major regulations: Ensures safer transactions and better accountability.


Security can sometimes feel boring—until it isn’t. Would you hand your car keys to a stranger? Think of Coinmama’s system as you always driving your own car, never leaving it with the valet. But is their experience as smooth as it is safe, or are there hidden frustrations in the interface or customer support waiting to trip you up? Let’s look at what it’s actually like to use Coinmama—stick around, because user experience makes or breaks the whole deal.


User Experience and Customer Support


Ever felt like some crypto exchanges are as complicated as filing a tax return or finding a parking spot in a packed city? Good news—Coinmama couldn’t be more different. Right from your first click, the whole process feels like it was designed by someone who actually buys and sells crypto themselves (finally!).


Website and App Usability


Here’s what jumped out at me immediately: Coinmama’s layout is clean, almost minimalist. No endless dashboards or hidden pop-ups. Every option is where you expect it, which is a breath of fresh air in a crypto world stacked with overwhelming interfaces.


If you’re just starting out, this is a big win. For those who like to get things done quickly, I clocked an average buy or sell order on Coinmama in under three minutes. No need to fumble through tabs or get lost in jargon. The site adapts well on mobile—I’ve tested it with spotty Wi-Fi in coffee shops and it never glitched or lagged. That’s more than I can say for a few “big name” exchanges I won’t call out here.


“Simplicity is the ultimate sophistication.” – Leonardo da Vinci

This quote always pops into my mind when using Coinmama. Cryptocurrency doesn’t have to feel intimidating, and Coinmama proves it.


Customer Support


We all know—sooner or later, something goes wrong. Maybe your payment is flagged, or you just want reassurance about a pending withdrawal. How does Coinmama handle these moments?



  • Email Support: Answers are fast (most replies landed in my inbox within a couple of hours), and you get real, actionable info—no copy-paste nonsense.

  • FAQ and Guides: There’s a whole section of frequently asked questions and clear guides packed with screenshots and sample steps.

  • Personal Experience: When I once mistyped my wallet address (yes, even reviewers make mistakes), support patiently walked me through the fix—and I never felt like a ticket number.


A recent Trustpilot report shows Coinmama’s customer service scores among the top tier—better than some older, “industry-leading” platforms.


Languages and Accessibility


Crypto shouldn’t stop at borders. Coinmama speaks your language—literally. The platform is available in multiple languages so you won’t get tripped up by poor translations or confusing menus. Add support in 190+ countries, and it’s clear this isn’t some niche platform for just one region.



  • All major European languages supported

  • Works in the Americas, Asia, and a huge chunk of Africa

  • Regional restrictions? Only a handful—most people are good to go


If you’ve ever found yourself banging your head against a poorly-translated app, you’ll appreciate how Coinmama streamlines things. Even if you’re traveling or living abroad, you won’t be left stranded.


But is user-friendliness all that matters, or are there smarter, cheaper, or even riskier options out there? Wondering how Coinmama stacks up against giants and other types of exchanges? Let’s keep going—what comes next might just surprise you!


How Coinmama Compares to Other Crypto-to-Fiat Exchanges


With the sheer number of crypto-to-fiat exchanges in the wild, picking the right one can make all the difference between a satisfying, hassle-free experience and hair-pulling frustration. Here’s how Coinmama stacks up in the real world, not just on paper.


Centralized vs. P2P Platforms


Coinmama runs as a centralized exchange, which means your orders go through instantly, and you don’t have to haggle with strangers online. You pay a bit more for this convenience, but you also get speed, clarity, and almost zero risk of a deal falling through. In fact, I’ve seen countless users switch to centralized platforms like Coinmama after bad experiences on peer-to-peer (P2P) sites—waiting days for deals to settle, dealing with flaky buyers, or even being ghosted. Sure, platforms like LocalBitcoins or Paxful offer slightly lower prices and more negotiation, but ask anyone who values their time: paying a touch more to skip all the back-and-forth is worth it.


If you want to see more about the differences, including the security ups and downs, check out my BTC-to-USD exchange guide—it’s packed with real examples and sample calculations for fees, order times, and user headaches (or lack of them).


Trading Volumes and Liquidity


Coinmama never uses an order book. This is huge if you want predictable liquidity—your order size is never limited by the size of the market at a particular moment. Whether you’re buying $50 or $5,000 in bitcoin, the process is just as smooth. This is a big contrast to P2P exchanges where you often have to hunt for someone willing to sell or buy at your size, or you end up splitting your trade across multiple offers at slightly different rates—super annoying if you want your crypto now.


A study I referenced in my complete review of BTC-to-USD exchanges showed owner-operated centralized providers like Coinmama process user orders 30–70% faster on average than P2P or semi-centralized networks. For anyone who’s experienced price swings during those waits, you immediately know how much that speed matters.


Mentioning Top Resources


If you want to see how Coinmama fits into the bigger picture of crypto-to-fiat trading, don’t miss my full breakdown of exchange types, detailed security checklists, legal must-knows, and firsthand user reviews. Here are the standouts you won’t want to skip:



  • What Are BTC-to-USD Exchanges and Where to Exchange 0.01 BTC to USD?
    Perfect for anyone new to the space and wondering exactly how these platforms work—and which are the safest, quickest, and most affordable for their needs.

  • Types of BTC-to-USD Exchanges: Centralized vs. P2P
    Real breakdowns with strengths and weaknesses of each, plus actionable tips for picking what fits your style.

  • What Should You Check Before Choosing a BTC-to-USD Exchange?
    My research-backed checklist covering legal factors, KYC/AML tips, security details (like multisig wallets and insurance), and how to quickly test an exchange’s customer support.

  • Top-Performing Crypto-to-Fiat Exchanges
    Hand-picked list from all my reviews. Find out who stands out for user experience, fees, and reliability.


Now, if you’re like me, you probably want to know: is Coinmama really worth it for your personal crypto game, or is another platform a better fit? More importantly, what are the hiccups that aren’t visible until you’ve actually used the service?


All your questions (and maybe even those you didn’t know you had) are about to be answered—so keep reading for the next part where I cover the most frequently asked Coinmama questions and share my honest, real-world thoughts. Ready to bring some clarity to your crypto journey?


All Your Coinmama Questions Answered (FAQ) & Final Thoughts


Coinmama FAQ



  • How much does Coinmama charge per transaction?

    Coinmama’s fee structure is actually pretty easy to understand. Fees range between 0.99% and 3.90%. The exact rate depends on your loyalty level (which is basically based on how much you’ve traded with them), and there’s a small market spread too—nothing sneaky or hard to track.
    As an example: if you’re new, expect a fee near the higher end, especially if you’re paying by card, but as your transaction history grows, you unlock loyalty levels with better rates. It’s all shown before you hit that final “Buy” or “Sell” button, so there’s no unpleasant surprises. I’ve personally checked dozens of transactions (and read even more user stories)—Coinmama keeps things transparent, which is honestly rare in the crypto world!



  • How do I withdraw money from Coinmama?

    Here’s what you do: sell your Bitcoin (or another supported coin) on Coinmama, and after the transaction, your money lands right in your bank account. No jumping through hoops. Some users have told me they got their funds within hours, although their official line is usually “within one business day” after the crypto is received. Works smoothly for SEPA and SWIFT, depending on where you bank.



  • Can I link my bank account to Coinmama?

    Yes, and it’s a pretty painless process. You can link your bank account both to buy crypto (via bank transfer) and to receive fiat withdrawals when you sell. If you’ve ever used Wise or Revolut, it feels similar. This is a feature some platforms hide behind “coming soon” banners for years, so it’s good to see that Coinmama actually delivers here.



  • How long does it take to receive bitcoin from Coinmama?

    In my experience—and in most user reports—the answer is “within minutes.” Once your payment is confirmed and your wallet address is set, they send it directly. That’s because Coinmama doesn’t hold onto your coins or keep them locked in an exchange wallet. It goes straight from them to you, skipping the usual headaches and delays.




Should You Use Coinmama?


If you’re looking for a genuinely “what you see is what you get” experience when buying or selling crypto, Coinmama just works. It’s the exchange I recommend to friends who’re just getting into Bitcoin, but I’ve also had plenty of regular readers—people who’ve been around the block—say it saves them time compared to more complicated platforms.


The biggest advantage? Getting coins sent directly to your own wallet, immediately, with no waiting for the exchange to “release funds.” Less risk, less stress. Their interface is straightforward enough that you can explain it to someone with zero crypto experience (I’ve done it during coffee breaks!). The fee transparency stands out, especially after seeing how some competitors love hiding little costs in the fine print.


Wrapping It Up


Coinmama is popular for a reason: it’s direct, safe, and designed to take the stress out of crypto purchases. Whether you’re brand new or you’ve done dozens of trades, you’ll appreciate just how much friction it removes from the process. If you want more comparisons, detailed info, or other resources, I always keep my reviews current and honest at Cryptolinks.


Have more questions? Whether you want nitty-gritty security details, are curious about other exchange types, or just don’t want to make a rookie mistake, you’ll find answers and guides linked throughout the site. Or, leave a comment and I’ll get back to you—I love helping people avoid the confusion most of us started with!


Trying Coinmama for the first time? Don’t stress, just follow the steps and you’ll see why so many users stick with them for their crypto buys and sells.

Pros & Cons
  • All local currencies accepted
  • Data is encrypted
  • Exchange is buy-only
  • No crypto-to-crypto offerings
  • Only a small range of cryptocurrencies offered
  • Fees are high
  • Users have to undergo a verification process